Frequently Asked Questions

What is matchmaking?

Matchmaking is an art that has been around for centuries. Despite its archaic background, matchmaking has shifted and grown to adapt to more modernistic relationship ideals. Even so the focus remains the same: matching one single person to another, both of whom are hoping to find love with a partner in order to build a future together.

How is matchmaking different to online dating?

Bespoke matchmaking is tailored to you. Forget about algorithms and trying to find your life partner based on appearances alone. Although looking for marriage or a life partner online can be successful, it is also time consuming and hugely unreliable. Unlike some online dating agencies, our matchmaking methods are based on psychological principles and professional consultations. We hand pick your matches, making sure their values, ideals and interests align to your own.

How do I get a match?

We could assign a personal matchmaker, whose job will be to analyse your needs, and find you the perfect match. Our matching algorithm also searches our database to find compatible matches. You cannot go scouring for matches yourself, as we would find the one best suited for you.

How do I let you know my preferences?

After you select your matchmaking package, you will receive a confirmation e-mail with details and questions to help us find your Date Mate. Tell us as much as you like! The more you offer, the better we can match. Our staff will review your preferences and get to work finding your match and making arrangements.

How am I sure will get me a good match?

We believe that the best couples share complimentary characteristics, but they aren’t outrightly identical in character. We won’t claim to find you thousands of matches, as we prefer quality over quantity. Our staff selects from a diverse crowd of daters from our Singles events, Networking events and fellow Matchmaking clients. Our specialist team which comprises of our experts, dating coaches, and membership advisers are also ever present to guide you towards that special someone. They fully understand the prerequisites for a successful relationship.

How do I contact customer care?

Out contact form has all the details needed to contact our customer care. They are always available from Monday to Friday, between the hours of 9am and 9pm.

How do I contact a match?

We do the work for you, by sharing your details to the preferred match, with your permission. Afterwards, you are free to send a personalized message, comment or like their profile, and deal with the ice breakers.

Why does the company deal only with blacks?

We discovered that black people find it more difficult to find love than the average person. We also intend to build great working relationships as we ease hardworking and wonderful blacks into long lasting and fufilling marriages. We also want to create a safe haven for blacks, free of diversions, segregation, or racist undertones and degradations.

How do I get started?

Simply email us at with some information about yourself and your goals. If we believe we can be of assistance to you – we’ll send on details for you to purchase your desired package.